Privacy Policy

Information we collect

Through the public website, we may collect information you provide voluntarily — such as your name, email address, company, and message when you submit a demo request or contact form. We may also collect limited technical information about your visit, such as browser type and pages viewed.

If access to Lytik is provided to you, we may collect account information such as your name, email, role, and usage activity within the service. Behavioral data processed through Lytik is determined as part of your implementation and is described in your engagement materials.

How information may be used

Information submitted through the website may be used to respond to inquiries, prepare for a demonstration, and communicate about a potential engagement. Account and service information may be used to provide, configure, and improve the service for your team.

Service providers and information sharing

We may use service providers to operate parts of the website and service, such as hosting, email delivery, and analytics. These providers may process limited information on our behalf and are expected to protect it appropriately. We do not sell personal information. Specific providers and data flows are described in your engagement materials where relevant.

Retention

Information collected through the website is retained only as long as needed for the purpose it was collected. Retention of data processed through Lytik is determined during implementation and documented in your engagement materials.

Security practices

Security, access controls, and data handling practices are defined as part of each engagement rather than imposed as a fixed policy. For more detail, see the Data & Security page.

Your choices and rights

You may choose not to submit information through the website. For account and service data, you may request access to, correction of, or deletion of information as described in your engagement materials.

Children’s privacy

The website and service are not directed to children, and we do not knowingly collect information from children.

Policy updates

This policy may be updated before general availability. The "Last updated" date reflects the most recent revision. Material changes will be communicated through the website or directly where appropriate.

Contact

For privacy questions or requests, reach out through our Contact page and we will respond.